Customer Care

Customer Care permeates our entire organization. From the people who clean the offices and job sites, to the craftsmen who do the construction, to the supervisors who manage the construction, to the quality control staff, to the Chairman to the Board, the overriding program is Customer Care. Every Board Meeting emphasizes Customer Care and bonuses are judged on employee Customer Care performance, and Customer Care is central to our sales program.

The Key to our success is the people that provide you service. Our Warranty Group is the best.

The Winton Group is proud to  provide one of the very best warranty programs in the home building business. More specific information on our warranties can be found under the about us tab and then click on warranties.

This warranty is backed up by a staff of eight people. This department is managed by Tony Chavez who has 20 years in the home building business, a super scheduler and five craftsmen who do their very best to make our customers happy. There is a person available 24/7 to manage emergencies.

The emergency contact phone number is : 915-549-4066

Homeowner maintainance is the best insurance against breakdowns and future problems with your home. It can easily prove to be your extended warranty. We have listed here a suggested homeowner maintainance scheduled to help insure years of satisfaction with just a small amount maintainance. Click on the checklist to get a printable copy.