Welcome to the Customer Care Department of Winton/Flair Homes. Please take a moment to review the Customer Care Department procedures outlined below. This will tell you specifically how to address an Emergency or Non-Emergency Service Request for your new home.

Customer Care Department Hours:

Monday-Friday, 8:00am to 5:00pm (Closed on all legal holidays)
In case of an EMERGENCY , please call (915) 549-4066, this is our after-hours line. We have customer care representatives available to assist you after our normal business hours.



In case of NON-EMERGENCY, you can download our Customer Service Request Form. Please complete the information requested on the form and forward to:

Winton & Associates
Customer Care Department
6300 Escondido Dr.
El Paso, TX 79912
Phone: 915-584-8629
Fax: 915-225-0108
Emergency Line: 915-549-4066